Frequently Asked Questions
No. Teak is solid wood with zero plastic, BPA, or PFAS. It won’t melt, warp, or shed microplastics even at high heat. That’s why we switched, to get plastic out of our food for good.
7-Piece Essential Set includes everything you use daily:
Spatula, Stir Fry Spatula, Strainer Spoon, Slotted Spatula, Mixing Spoon, Serving Spoon, and Salad Fork. Zero plastic. Zero BPA. All the tools for 95% of cooking.
9-Piece Complete Set adds 2 convenience upgrades:
- Signature Teak Holder – keeps your bench clean and utensils organised while cooking
- Integrated Spoon Rest – no more drips on your countertop between stirs
Which should you buy?If you want the cleanest counter and hate drips: get the 9-Piece. If you already have a utensil holder or don’t mind using a plate: save money with the 7-Piece. Same premium teak, same non-toxic promise.
Yes. Unlike plastic, teak won’t leach chemicals. It’s naturally food-safe with no synthetic coatings, lacquers, or glues. Every piece is finished with food-grade oil only. Teak’s natural oils are also antimicrobial, so it holds less bacteria than plastic after washing. It’s been used in kitchens for centuries.
Caring for teak is simple, hand wash with warm soapy water, pat dry immediately, and apply a thin coat of food-grade mineral oil once a month. Avoid the dishwasher and never leave your teak soaking in water. With basic care, your set will last for years and look better over time.
Absolutely. Our organic teak is inherently completely smooth and will never scratch, gouge, or damage your expensive non-stick or enameled cast iron pans.
All of our complete teak collections are sourced from ethically managed, sustainable plantations to ensure environmental responsibility without sacrificing our uncompromising quality standards.
We offer free tracked delivery Australia-wide on every order. Estimated delivery is 5 - 10 business days from the date of purchase. You'll receive a tracking number by email once your order has been dispatched so you can follow it every step of the way.
Nothing. Every oNanee order ships free across Australia - no minimum spend, no hidden fees. Free tracked delivery is included on every single order.
Yes. Once your order is dispatched you'll receive an email with your tracking number and a link to follow your shipment. If you haven't received it within 3 business days of ordering, check your spam folder or contact us at info@onanee.com.au.
Yes. Teak is naturally food-safe, it contains no synthetic coatings, lacquers, or glues. Every piece is finished with food-grade oil only. It's one of the reasons teak has been used in kitchens and food preparation for centuries.
No and this is important. The dishwasher is the one thing that will shorten the life of your teak significantly. The heat and prolonged moisture exposure dries out the wood, causes cracking, and breaks down the natural oils that make teak so durable. Always hand wash only.
We offer a 30-day happiness guarantee on every order. If your item arrives damaged or you're not completely satisfied, simply contact us at info@onanee.com.au within 30 days of receiving your order and we'll arrange a full refund or replacement, no hoops, no hassle.
In the rare event your order arrives damaged, please contact us at info@onanee.com.au within 30 days with a photo of the damage and your order number. We'll sort it out promptly with either a replacement or a full refund, whichever you prefer.
We're a small Gold Coast based team and we genuinely read every message.
Reach us at info@onanee.com.au and we'll get back to you as soon as we can.
